Knowledgebase

With all of our email services, you are protected with the SpamAssassin software installed on our servers. This provides advanced, smart filtering protection for your mail.

SpamAssassin can be set up via the cPanel backend:

To create a spam filter, perform the following steps:

1. Navigate to cPanel's Spam Filters interface (cPanel >> Home >> Email >> Apache SpamAssassin).
2. Check whether Apache SpamAssassin is enabled. If it is not, click Enable Apache SpamAssassin.
3. Navigate to cPanel's Global Email Filters interface (cPanel >> Home  >> Email >> Global Email Filters).
4. Click Create a New Filter.
5. Enter the name of your filter in the Filter Name text box.
6. Select Spam Bar from the first menu in the Rules section.
7. Select contains from the second menu in the Rules section.

8. Enter the spam score in the text box. Represent the desired spam score with plus (+) characters.

   Note:

   For example, to filter all of the mail to which Apache SpamAssassin has assigned a spam score of five or higher, enter +++++ in the text box.

   • Apache SpamAssassin examines every email message for spam characteristics, and then assigns it an overall score based on the number of spam-related traits found within the message.
   • The lower the spam score, the more aggressive the spam filter will be.
   • A spam score of five (+++++) is a suitable setting for a single user. ISPs should use a higher score.

    

9. Select Deliver to folder from the menu in the Actions section.
10. Enter the name of the folder to which you wish to send your spam email.
    • Click Browse to see a list of your folders.
11. Click Create to create, save, and activate the spam filter.